As the CNL on a cardiothoracic step-down unit, what is the one recommendation you would make to decrease the chance of readmission of your patient population?
A. visiting nursing for all patients
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C. pharmacy to visit with each patient prior to discharge home to review medications
D. all patients should be enrolled in a cardiac rehabilitation program
Survey results of the nursing staff reflect poor perceptions and a discomfort with addressing spiritual issues with patients. The ultimate success of focused staff education can be measured by:
A. trending quarterly patient satisfaction scores pertaining to spiritual care during hospitalization
B. a follow-up survey of the staff after education to solicit feedback
C. an open discussion of how the nurse would address spiritual care in a given scenario
D. feedback shared during discharge phone calls
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