Instructions
Determining the Proper Job Classification
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Assume you are an HR
Consultant that has been hired to help Comfort Assisted Living with a recent
grievance that was filed by one of its employees. You will not be working on
the legal aspects of the case, but you will help the company determine if the
employee’s job classification is correct. Comfort Assisted Living has an HR
Department but would like to obtain an outside opinion.
The employee, Gregory
Williams, is currently working as a Senior HR Specialist for Comfort Assisted
Living. His current job duties are provided in the Supplemental Information
document posted in our classroom. Mr. Williams has been in the position for 5
years and had consistently received “outstanding” ratings on his
performance evaluations until this year when he received a “meets
expectations” rating. A month ago, he saw a job announcement that Comfort
Assisted Living placed on Monster.com for a Deputy VP of HR. Mr. Williams was
angered by the job announcement because he felt he was already performing the
duties stated in the announcement. When he asked his supervisor about the job,
he was told that the Deputy position was a new one that was being created and
that he would have to apply for the job just like everyone else. Mr. Williams
disagreed and felt his current position should be reclassified to that of a
Deputy VP of HR. He has filed a grievance with Comfort Assisted Living and you
have been hired to determine if Mr. William’s current job is equivalent to the
new Deputy position. You have been told upfront that it has been years since
the company conducted a job analysis for its HR positions so you might have to
begin there before making your determination. Also, you have heard from
employees that work with Mr. Williams that he has been slacking on the job
lately. According to them, he routinely comes in late, takes extra long
lunches, and does not submit all of his work on time. At least one of his
coworkers said Mr. Williams was having health issues and that he might have to
undergo chemotherapy. Another coworker said the health issues weren’t with Mr.
Williams, they were with his young daughter, who has a mysterious illness that
doctors are having difficulty diagnosing. You’ve checked his leave records and
nothing is on file regarding an FMLA request and there is no documentation
regarding possible medical issues.
In completing this
assignment, you will showcase that you can conduct a job analysis and use the
results to develop a job description, which will help address organizational
needs/concerns. You will also demonstrate that you have an understanding of the
ethical issues involved with job analyses, job evaluation, and job design.
Additionally, you will show that you understand the HR context and have mastery
of the fundamental student competencies identified by UMUC’s Graduate School
including: communication and critical thinking.
Steps to Completion
- Review
the information in the Supplemental Information file and relevant course
material regarding the nature of a job analysis and its relationship to job
descriptions and job classifications. - Determine
what additional information you will need in order to determine if Mr. Williams
is justified in his claim. - Decide
which of the four most commonly used methods of job analysis (observation,
interviews, questionnaires, functional) you will use and be prepared to defend
your choice. - Determine
how you will overcome some of the most common problems in performing a job
analysis. Our course material discusses several of them. - Review
and understand the key ethical considerations when conducting a job analysis
and designing a job description. - Conduct
an internet search to find job typical job descriptions for Senior HR
Specialists. Compare and contrast the components in those descriptions with the
information given regarding Mr. Williams’s current job duties.
Resources:
* O*Net –
http://www.onetonline.org
* UMUC’s Online Library
Databases
* Course material
* YouTube videos on job
analysis such as, but not limited to:
https://www.youtube.com/watch?v=KMThqle0mqY
Deliverables
There are two (2)
separate deliverables for this assignment.
- Prepare a 5-7 page description of how you
will conduct the job analysis and include a projected timeline for completion,
including all of the interim steps. Assume this report will be given to the
Legal Department of Comfort Assisted Living and will be a key piece of evidence
if Mr. Williams’s grievance goes to court. With that in mind, your document
must include sufficient support for your plan, and include a discussion of
the ethical issues that might exist in this case and how you would overcome
them. Your write-up must include appropriate references and citations.The
final document must be formatted according to APA guidelines. - Given
the information you have in the supplemental document and from the additional
resources you found, develop a possible job description for Mr. Williams. You
will have to make some assumptions regarding the nature of his work. That is
fine, just be sure to highlight and explain where any major gaps exist.
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